Shipping & Returns


Your order will be processed as soon as we receive it. Payment authorization and shipment may take up to 24-48 hours.

All shipments will be sent from Hong Kong via worldwide express up to 2kgs. You will not be charged extra for larger orders up to this limit. All orders over US$250 will be free of charge for shipping.

Transit time will vary by destination, but generally 3-5 days will be the average delivery time (excluding any Customs examination should one be required).

We are not responsible for any Customs duties that might occur if shipping to you outside HK.

Local shipments within HK are sent at no charge and will be received in 1-2 days.

 

SHIPPING RATES – GLOBAL

Country/Zone

Orders up to $250

Orders > $250

Worldwide

$25

$0

 

Deliveries are for Monday to Friday only. Saturday deliver, if requested, will be charged additional.

If an incorrect or incomplete address is provided to us affecting delivery, an address correction prior to delivery may be possible and charged as per above rates. Should the shipment be undeliverable due to an incorrect address and cannot be corrected by our service provider, then the return shipment costs to Hong Kong will be charged accordingly.

If you received a damaged shipment, or wish to return your shipment for a refund please contact customer service. Please note all returned items must be in the original packaging and in unused condition.